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How do I verify my account?

Account verification involves submitting a government-issued ID (KTP or Passport). Navigate to the "Account & Privacy" section in your account settings. Once reviewed, your account status will be updated.

Steps to verify:

1. Click the profile image on the bottom right hand side corner

FAQ_ How do I verify my account_ Account & Privacy 1.png

2. Navigate to “General”

3. On Account Setup, you will find “Identity Verification"

FAQ_ How do I verify my account_ Account & Privacy 2.png

4. Follow instructions and upload required documents.

FAQ_ How do I verify my account_ Account & Privacy 3.png

5. You will be asked to submit clear scans or photos of your ID.

6. Await verification: Once your documents are reviewed, your account status will be updated

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